
In recent decades, consumers in the
United States and other developed nations have not simply consumed, but
over-consumed. From houses to automobiles to electronic gadgets, the trend was
always to move up to increasingly more expensive purchases and to leverage that
activity by the use of credit — most recently enabled by rising home values.
With the present economic crisis,
however, a change has come, and we should not expect the future to look much
like the past. As spelled out in a recent report from Citigroup Capital
Markets titled Global Consumerism at the Crossroads,1 consumers in North America, the European
Union, Japan, Australia, and New Zealand are no longer consuming the way they
had been since the ‘90s. With respect to consumers in the developed world, the
report offers four major takeaways:
- First, consumers are moving away
from conspicuous consumption.
- Second, when they spend today,
Western consumers are seeking out experiences more than possessions.
- Third, they are avoiding debt and
saving more than they have in many decades.
- Fourth, they are lured by quality
propositions rather than mere quantity.
As we’ve explained before — and as BusinessWeek2 recently confirmed — many American
consumers are de-leveraging by paying down debt, while others are getting
substantial balances written off, either through negotiation or bankruptcy. In
February 2009, the U.S. saw the largest drop in consumer credit since 1972, on
an annualized basis, as balances on credit cards plummeted by $7.4 billion.
This suggests a structural shift in the economy — one where consumers not only
pay down revolving debt, but weed out frivolous consumption. Reduced credit
card limits by banks have reinforced that trend.
Part of this change may be driven by the
fact that consumers are now coming to grips with the so-called “aspiration
gap.” The Citigroup report argues that as the income gap between the rich and
the not-so-rich has widened, so has the difference between the lifestyles to
which people have aspired and those they could afford. The recession has now
forced many people to reassess their aspirations and become...