
In the 21st century, companies no longer need to
assemble all of the resources and all of the experts to create a new product in
one central location. Instead, they can form virtual clusters using
state-of-the-art technology and forward-thinking business practices.
Virtual clusters are typically temporary
alliances of businesses that combine their skills so they can exploit a market
opportunity. Unlike economic clusters based on geography, however, these
clusters are virtual; that is, the organizations may be spread across the
globe, while they are linked by computer networks and communications
technology.
As John Kao discusses in the Harvard
Business Review,1 a start-up firm can compete like a big
corporation by forming virtual alliances that leverage the talent and
facilities available in such high-tech hot spots as Helsinki, Singapore, and
Shanghai.
In general, a virtual cluster is
comprised of equal partners, who have complementary skills or core
competencies, that are geographically dispersed, and who are not interested in
creating a new legal enterprise. Each of the organizations is able to focus on
using its specialized skill, while relying on its partners to provide the
skills it lacks.
The benefits of a virtual cluster
include:
- Increased
efficiency
- Economies
of scale and scope
- Less
overhead
- Cheaper
connections with suppliers and partners
- Increased
opportunities to generate revenue
However, not every company can benefit
from virtual clustering. The organizations that get the best results are those
that focus on building the ability to collaborate with partners. As Alan
MacCormack and Theodore Forbath explain in the Harvard Business Review,2 they interviewed more than 100 managers
in 20 companies in a variety of industries. What they found is that the best
firms invest in four areas that are crucial to a successful collaboration among
partners:
They invest in people by changing
the way they recruit, train, assess, and reward managers. Because the people
in partner companies are not under their control, the...